Troubleshooting Guide 685FILE LOCATION: C:\Users\fxstdpc-admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fmD E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY31Troubleshooting GuideBasic Printer ProblemsSome printer problems can be easily resolved. If a problem occurs with yourprinter, check each of the following:The power cable is plugged into the printer and a properly grounded electricaloutlet.• The printer is turned on.• The electrical outlet is not turned off at any switch or breaker.• Other electrical equipment plugged into the outlet are working.• Optional memory is properly installed.If you have checked all of the above and still have a problem, turn off theprinter, wait for 10 seconds, and then turn on the printer. This often fixes theproblem.Display ProblemsProblem ActionAfter the printer is turned on,the display on the operatorpanel is blank, keeps showingPlease wait..., or the backlight is not lit.• Turn off the printer, wait for 10 seconds, and turn onthe printer.• Self Test Message appears on the operator panel. Whenthe test is completed, Ready is displayed.Menu settings changed fromthe operator panel have noeffect.Settings in the software program, the printer driver, orthe printer utilities are overriding the settings made onthe operator panel.Downloaded from ManualsPrinter.com Manuals