C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER1 Turn the printer off.2 Unplug the printer.3 Check the connection between the option and the printer.MAKE SURE THE OPTION IS INSTALLEDPrint a menu settings page and check to see if the option is listed in the Installed Options list. If the option is notlisted, reinstall it.MAKE SURE THE OPTION IS SELECTEDFrom the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in theChooser.DrawersThese are possible solutions. Try one or more of the following:MAKE SURE THE PAPER IS LOADED CORRECTLY1 Pull the tray completely out.2 Check for paper jams or misfeeds.3 Make sure the guides are aligned against the edges of the paper.4 Insert the tray.RESET THE PRINTERTurn the printer off, wait about 10 seconds, and then turn the printer on.Flash memory cardMake sure the flash memory card is securely connected to the printer system board.Memory cardMake sure the memory card is securely connected to the printer system board.Troubleshooting141
