2-160 Service ManualHorizontal stripes (side to side direction)7 Perform a print test.Does the problem remain?Contact nexthighest level oftech support.Problem solved.Step Check Yes No1 Check the media condition.Load new, dry, recommended media.Re-print the defective image.Does the error continue?Go to step 2. Problem solved.2 Check the media transfer route.Check the media route for contamination or obstacles.Go to step 3. Removeobstacles orcontamination.3 Check the print cartridge for proper installation.Is the above component properly installed?Go to step 4. Inspect, cleanand reinstallreplace the printcartridge.4 Check the charge roll assembly for contamination andwear.Is the above component free of excess wear andGo to step 5. Replace thecharge rollassembly.5 Check the transfer roll assembly for contamination andwear.Is the above component free of excess wear andGo to step 6. Replace thetransfer rollassembly.Step Check Yes NoLeading edgeTrailing edgecontamination? Go to “Chargeremoval” onroll assemblypage 4-6.roll assemblypage 4-56.removal” oncontamination? Go to “Transfer
