Solving Problems 183NOTE: If your primaryhard drive is connected toa drive controller cardand not one of the systemboard IDE connectors,leave the drive controllercard installed in thecomputer.4 Close the computer cover, reconnect the computer and devices totheir electrical outlets, and turn them on.Does the computer have power?Yes. Proceed to step 6.No. Contact Dell for technical assistance.5 Turn off the computer and devices, disconnect them from theirelectrical outlets, wait 10 to 20 seconds, and then open the computercover.6 Reinstall all expansion cards.7 Close the computer cover, reconnect the computer and devices totheir electrical outlets, and turn them on.8 Run the System Board Devices test group in the Dell Diagnostics.Did any of the diagnostics tests fail?Yes. Contact Dell for technical assistance.No. The problem is resolved.Repairing a Dropped or Damaged ComputerCAUTION: Before you perform this procedure, see “CAUTION:Safety Instructions.”Fill out the Diagnostic Checklist as you perform the following steps:1 Turn off the computer and devices, disconnect them from theirelectrical outlets, wait 10 to 20 seconds, and then open the computercover.2 Check all the expansion-card connections in the computer, and reseatany loose expansion cards.3 Make sure that all cables are properly connected and that allcomponents are properly seated in their connectors and sockets.4 Close the computer cover, reconnect the computer and devices totheir electrical outlets, and turn them on.5 Run the System Board Devices test group in the Dell Diagnostics.Did any of the diagnostics tests fail?Yes. Contact Dell for technical assistance.
