214 Getting Helpw w w . d e l l . c o m | s u p p o r t . d e l l . c o m Automated Order-Status ServiceTo check on the status of any Dell products that you have ordered, you cango to support.dell.com, or you can call the automated order-status service.A recording prompts you for the information needed to locate and report onyour order. For the telephone number to call, see the contact numbers foryour region.Technical Support ServiceDell's technical support service is available 24 hours a day, 7 days a week, toanswer your questions about Dell hardware. Our technical support staff usescomputer-based diagnostics to provide fast, accurate answers.To contact Dell’s technical support service, see "Technical Assistance" andthen call the number for your country as listed in "Contacting Dell."Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, orincorrect billing, contact Dell for customer assistance. Have your invoice orpacking slip handy when you call. For the telephone number to call, see thecontact numbers for your region.Product InformationIf you need information about additional products available from Dell, or ifyou would like to place an order, visit the Dell website at www.dell.com. Forthe telephone number to call to speak to a sales specialist, see the contactnumbers for your region.Returning Items for Warranty Repairor CreditPrepare all items being returned, whether for repair or credit, as follows:1 Call Dell to obtain a Return Material Authorization Number, andwrite it clearly and prominently on the outside of the box.
