212 Getting Helpw w w . d e l l . c o m | s u p p o r t . d e l l . c o mTechnical AssistanceIf you need help with a technical problem, Dell is ready to assist you.CAUTION: If you need to remove the computer covers, firstdisconnect the computer power and modem cables from allelectrical outlets.1 Complete the procedures in "Solving Problems."2 Run the Dell Diagnostics.3 Make a copy of the Diagnostics Checklist and fill it out.4 Use Dell's extensive suite of online services available at Dell Support(support.dell.com) for help with installation and troubleshootingprocedures.5 If the preceding steps have not resolved the problem, contact Dell.NOTE: Call technical support from a telephone near or at the computer so thattechnical support can assist you with any necessary procedures.NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter yourExpress Service Code to route the call directly to the proper supportpersonnel. If you do not have an Express Service Code, open the DellAccessories folder, double-click the Express Service Code icon, andfollow the directions.For instructions on using the technical support service, see "TechnicalSupport Service."NOTE: Some of the following services are not always available in all locationsoutside the continental U.S. Call your local Dell representative for information onavailability.Online ServicesYou can access Dell Support at support.dell.com. Select your region on theWELCOME TO DELL SUPPORT page, and fill in the requested detailsto access help tools and information.
