Solving Problems 193Computer MessagesIf you receive a computer message, see the table below for suggestions onresolving any problems indicated by the message. The computer messagesare listed alphabetically.NOTE: If the computermessage you received isnot listed in the table,check the documentationfor the applicationprogram that you wererunning at the time themessage appeared and/orthe operating systemdocumentation for anexplanation of themessage and arecommended action.C o m p u t e r M e s s a g e sMessage Cause ActionAddress mark notfoundThe basic input/outputsystem (BIOS) found afaulty disk sector or couldnot find a particular disksector.See “Floppy DriveProblems,” or “Hard DriveProblems.”Alert! Previousattempts atbooting thissystem have failedat checkpoint[nnnn]. For helpin resolving thisproblem, pleasenote thischeckpoint andcontact DellTechnical Support.The computer has failed tocomplete the boot routinethree consecutive times forthe same error.See “Getting Help” forinstructions on obtainingtechnical assistance, andreport the checkpoint code(nnnn) to the supporttechnician.Attachment failedto respondThe floppy drive or harddrive controller cannotsend data to the associateddrive.See “Floppy DriveProblems” or “Hard DriveProblems.”Bad command orfile nameThe command for filename you entered does notexist or is not in thepathname you specified.Make sure you have spelledthe command correctly,placed spaces in the properlocation, and used thecorrect pathname.Bad error-correction code(ECC) on disk readThe floppy drive or harddrive controller detectedan uncorrectable readerror.See “Floppy DriveProblems” or “Hard DriveProblems.”
