10Getting helpContacting DellDell provides several online and telephone-based support and service options. If you do not have anactive internet connection, you can find contact information on your purchase invoice, packing slip, bill,or Dell product catalog. Availability varies by country and product, and some services may not beavailable in your area. To contact Dell for sales, technical assistance, or customer-service issues:1. Go to Dell.com/support.2. Select your country from the drop-down menu on the bottom right corner of the page.3. For customized support:a. Enter your system Service Tag in the Enter your Service Tag field.b. Click Submit.The support page that lists the various support categories is displayed.4. For general support:a. Select your product category.b. Select your product segment.c. Select your product.The support page that lists the various support categories is displayed.5. For contact details of Dell Global Technical Support:a. Click Global Technical Support.b. The Technical Support page is displayed with details to call, chat, or e-mail the Dell GlobalTechnical Support team.Documentation feedbackYou can rate the documentation or write your feedback on any of our Dell documentation pages andclick Send Feedback to send your feedback.Accessing system information by using QRLYou can use the Quick Resource Locator (QRL) to get immediate access to the information about yoursystem.PrerequisitesEnsure that your smartphone or tablet has the QR code scanner installed.The QRL includes the following information about your system:About this task• How-to videos238
