Removing a hard drive from a hard drive carrier....................................................................... 184Installing a hard drive into a hard drive carrier...........................................................................185Removing a 1.8-inch hard drive blank........................................................................................186Installing a 1.8-inch hard drive blank..........................................................................................187Removing a 1.8-inch hard drive from a hard drive carrier.........................................................187Installing a 1.8-inch hard drive into a hard drive carrier............................................................ 188Hard drive backplane........................................................................................................................ 189Removing the hard drive backplane ..........................................................................................190Installing the hard drive backplane ........................................................................................... 200Removing the optional hard drive backplane (rear).................................................................. 204Installing the optional hard drive backplane (rear).................................................................... 205SD vFlash media card (optional).......................................................................................................207Replacing an optional SD vFlash media card.............................................................................207Removing the vFlash media unit................................................................................................ 208Installing the vFlash media unit.................................................................................................. 209Control panel assembly.................................................................................................................... 210Removing the control panel ...................................................................................................... 210Installing the control panel ........................................................................................................ 212Removing the I/O panel ............................................................................................................. 213Installing the I/O panel ............................................................................................................... 2157 Using system diagnostics................................................................................ 217Dell Embedded System Diagnostics................................................................................................. 217When to use the Embedded System Diagnostics...................................................................... 217Running the Embedded System Diagnostics from Boot Manager............................................217Running the Embedded System Diagnostics from the Dell Lifecycle Controller.....................217System diagnostic controls.........................................................................................................2188 Jumpers and connectors................................................................................ 219System board jumper settings.......................................................................................................... 219System board jumpers and connectors...........................................................................................220Disabling a forgotten password....................................................................................................... 2229 Troubleshooting your system........................................................................223Safety first — for you and your system............................................................................................ 223Troubleshooting system startup failure........................................................................................... 223Troubleshooting external connections............................................................................................223Troubleshooting the video subsystem.............................................................................................223Troubleshooting a USB device.........................................................................................................224Troubleshooting iDRAC Direct (USB XML configuration)............................................................... 225Troubleshooting iDRAC Direct (Laptop connection)...................................................................... 225Troubleshooting a serial I/O device.................................................................................................2267