Quick Reference Guide 41Hardware TroubleshooterIf a device is either not detected during the operating system setup or isdetected, but incorrectly configured, you can use the Hardware Troubleshooterto resolve the incompatibility.Windows XP:1 Click Start→ Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the Fix a Problem section, click Hardware Troubleshooter.4 In the Hardware Troubleshooter list, select the option that best describesthe problem and click Next to follow the remaining troubleshooting steps.Windows Vista:1 Click the Windows Vista Start button , and click Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the search results, select the option that best describes the problem andfollow the remaining troubleshooting steps.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks inLockups and Software Problems (see "Troubleshooting" in your User’s Guide)and run the Dell Diagnostics before you contact Dell for assistance.You can run the Dell Diagnostics from your hard drive or from the Drivers andUtilities disc.