46 Quick Reference GuideBattery ProblemsCAUTION: There is a danger of a new battery exploding if it is incorrectlyinstalled. Replace the battery only with the same or equivalent type recommendedby the manufacturer. Discard used batteries according to the manufacturer'sinstructions.CAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.R E P L A C E T H E B A T T E R Y — If you have to repeatedly reset time and date informationafter turning on the computer, or if an incorrect time or date displays during start-up,replace the battery (see "Replacing the Battery" in your User’s Guide). If the battery stilldoes not work properly, contact Dell (see "Contacting Dell" in your User’s Guide).Drive ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.E N S U R E T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E —Windows XP:• Click Start and click My Computer.Windows Vista:• Click the Windows Vista Start button and click Computer.If the drive is not listed, perform a full scan with your antivirus software to check forand remove viruses. Viruses can sometimes prevent Windows from recognizing thedrive.T E S T T H E D R I V E —• Insert another disc to eliminate the possibility that the original drive is defective.• Insert a bootable floppy disk and restart the computer.C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 30.C H E C K T H E C A B L E C O N N E C T I O N SR U N T H E H A R D W A R E T R O U B L E S H O O T E R — See "Hardware Troubleshooter" onpage 41.R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 41.
