58 User GuideAudio problemsSymptom ActionNo audio in Windows 1. Check the Windows Volume Control program toensure the volume settings are not set too low or thatthe mute setting is not enabled. To access theWindows Volume Control program, do the following:a. From the Windows desktop, click Start.b. Select Programs.c. Select Accessories.d. Select Multimedia.e. Click Volume Control.2. Make sure the program you are using is designed foruse in Windows. If the program is designed to run inDOS, it does not use Windows sound features andmust be configured to use Sound Blaster Pro or SoundBlaster emulation.If these actions do not correct the problem, run thediagnostic programs (see “Running the IBM EnhancedDiagnostics program” on page 70). If you need technicalassistance, see “Chapter 7. Getting help, service, andinformation,” on page 75.No audio when you playDOS games or use DOSprograms1. Make sure the game or program is configured to useSound Blaster Pro or Sound Blaster emulation. Referto the documentation that came with your DOSprogram for instructions on selecting sound adaptersettings.2. Shut down and restart your computer in MS-DOSmode. Then try to run the program again.If these actions do not correct the problem, run thediagnostic programs (see “Running the IBM EnhancedDiagnostics program” on page 70). If you need technicalassistance, see “Chapter 7. Getting help, service, andinformation,” on page 75.