70 User GuideCD or diskette. This method of testing is generally used when other methods arenot available or have not been successful in isolating a problem suspected to behardware related.Creating an IBM Enhanced Diagnostics disketteYou can create an IBM Enhanced Diagnostics diskette by downloading a disketteimage from the World Wide Web, or you can create the diskette through AccessIBM.To download the IBM Enhanced Diagnostics diskette image from the World WideWeb, do the following:1. Go to http://www.ibm.com/pc/support on the World Wide Web.2. Type your machine type and model, and click Go.3. Select Downloadable files.4. Download the .EXE file to a hard disk directory (not to a diskette).5. Go to a DOS prompt and change to the directory where the file wasdownloaded.6. Insert a blank high-capacity diskette into the diskette drive A.7. Type the following and press Enter:filename a:where filename is the name of the file you downloadedfrom the Web.The self-extracting downloaded file is copied to the diskette, and a startable IBMEnhanced Diagnostics diskette is created.To create the IBM Enhanced Diagnostics diskette through Access IBM, do thefollowing:1. From the desktop, click Start and then click Access IBM.2. In the Access IBM menu, click Start up.3. In the Start up menu, click Create a diagnostic diskette.4. Follow the instructions on the cue card that is displayed.Running the IBM Enhanced Diagnostics programYou can run the IBM Enhanced Diagnostics program from the IBM EnhancedDiagnostics diskette or you can use the Product Recovery CD.To run diagnostics from the IBM Enhanced Diagnostics diskette, do the following:1. Turn off your computer and any attached devices.2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.3. Turn on all attached devices; then turn on your computer.
