DANGERTo prevent power from switching on automatically during service procedures, select manual or secure modeon the system unit control panel or disconnect the cables that connect to J15 and J16 on the frame beingserviced. (RSFTD211)Read and understand the following service procedures before using this section:v Power on/off the system and logical partitionsv IPL Type, Mode, and Speed options in the iSeries Service Functions information.Licensed Internal Code (LIC) PIP procedures:v “LIC-PIP1”v “LIC-PIP3” on page 118v “LIC-PIP4” on page 119v “LIC-PIP7” on page 120v “LIC-PIP8” on page 123v “LIC-PIP11” on page 123v “LIC-PIP12” on page 134v “LIC-PIP13” on page 138LIC-PIP1: For use by authorized service providers.LIC detected an IOP programming problem. You will need to gather data to determine the cause of theproblem. If using OptiConnect, and the IOP is connected to another system, then collect this informationfrom both systems. Read the “Licensed Internal Code (LIC) PIPs” on page 116 before continuing with thisprocedure.1. If the system has logical partitions, perform this procedure from the logical partition that reported theproblem. To determine if the system has logical partitions, go to Determine if the system has logicalpartitions before continuing with this procedure.2. Is the system operational: Did the SRC come from the Service Action Log, Product Activity Log,problem log, or system operator message?v Yes: Is this a x6xx5121 SRC?– No: Continue with the next step.– Yes: Go to step 4 (See page 117).v No: Go to step 9 (See page 118).3. If the IOP has DASD attached to it, then the IOP dump is in SID87 (or SID187 if the DASD ismirrored). Copy the IOP dump. See Working with Storage Dumps in the iSeries (TM) Service Functionsinformation.4. Print the Product Activity Log, including any IOP dumps, to removable media for the day which theproblem occurred. Select the option to obtain HEX data.5. Use the ″Licensed Internal Code log″ service function under DST/SST to copy the LIC log entries toremovable media for the day that the problem occurred.6. Copy the system configuration list. See Printing the System Configuration List in the iSeries (TM)Service Functions information.7. Provide the dumps to IBM (R) Service Support.8. Check the Logical Hardware Resource STATUS field using Hardware Service Manager. If the statusis not Operational then IPL the IOP using the I/O Debug option. Ignore resources with a status of notconnected.Analyze hardware problems 117
