Perform the following:1. Is the SRC or problem on an FC 5033, FC 5034, or FC 5035 frame?v No: Continue with the next step.v Yes: Go to the UPSUNIT symbolic FRU in the Migrated Expansion Tower Problem Analysis, Repairand Parts manual on the V5R1 Supplemental Manuals web site .2. Do you have an SRC 1xxx 4500, 4501, 4502, 4507, or 4513?v No: Continue with the next step.v Yes: An incorrect status response was detected during normal operation. Perform the following:a. Unplug and replug the UPS signal cable connector.b. Choose from the following:– If the fault clears, contact the UPS provider to fix the UPS.– If the fault does not clear, the problem is in the system unit and you need to refer to symbolicFRU “TWRCARD” on page 470.This ends the procedure.3. Do you have an SRC 1xxx 4510?v Yes: The UPS did not respond to a test request. Call the UPS provider for service.This ends the procedure.v No: Were you sent to this procedure by an SRC 1xxx 4503, 4504, or 4505?– No: Choose from the following options:- If you are on a Model 870 or 890: Continue with the next step.- If you are on a Model 270, 800, 810, 820, 825, 830, SB2, or SB3: This ends the procedure.– Yes: Call the UPS provider for service. Even though the UPS has been repaired, when thesystem is powered on, the old fault was displayed and reported. Refer to Important UPSInformation for further battery test instructions.This ends the procedure.4. Do you have an SRC 101A-xxxx or 101B-xxxx D616, D716, D816, D916, DA16, DB16, DC16, DD16,DF16 on a Model 870 or 890?v No: This ends the procedure.v Yes: Perform the following:a. Verify the cabling between the UPS and the BPCs.b. Refer to the manufacturer’s documentation for the UPS.c. Call service support.USERFor use by authorized service providers.System operator error or user error. See the system operator information.UX201For use by authorized service providers.The printer definition table may be causing the problem. See the original system message for cause andrecovery information about the error.UX202For use by authorized service providers.A problem was detected while downloading a device Licensed Internal Code change to the device. Seethe original system message for cause and recovery information about the error.Analyze hardware problems 477
