JBL AV2 User Manual

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Contents

JBL AV2 User Manual Manual pdf 76 page image

Troubleshooting and Maintenance Harman Consumer Group, Inc.6-4The AV2 is powered on, but there is no video.1. Examine the video cables – particularly the S-video cables –to ensure a good connection to the associated component.2. Check the INPUT SETUP menu, VIDEO IN parameter to ensurethe appropriate video connector is assigned to the selectedinput.3. Set the V-PROCESS parameter to BYPASS. This setting doesn’tapply any video processing and outputs the signal in the sameresolution and format as the incoming signal.4. Refer to the “Video Error Messages” section found later in thischapter for more information about specific video-related errormessages.5. Verify that the selected output is not analog with an HDCP(High-Bandwidth Digital Content Protection) input source.Source material that carries HDCP encoding is only availablethrough the HDMI output. No video is output on the analogoutput connectors.6. Verify that the input type selected on the video monitormatches the selected output on the AV2.Video is shifted to the left.When the AV2 has both component and HDMI cables connected to avideo monitor with the Faroudja processing active, the Faroudjaprocessing may cause the video to shift to the left when thecomponent output is selected, particularly at higher resolutionsettings.To correct the issue, change the DISPLAY CONNECTION parameterfrom HDMI/DVI to ANALOG, or unplug the HDMI cable.To change the CONNECTION parameter:1. Enter the OSD menu by pressing MENU on the remote control.2. Use the or cursors to highlight SETUP and then press the cursor, or press the SELECT button, to select the menuoption.3. Using the cursors, highlight and select DISPLAY SETUP.4. Select CONNECTION. The parameter selection then flashes.5. Use the or cursors to select ANALOG and then press the cursor to save the selection.6. Press EXIT to close the OSD menu.The AV2 is exhibiting erratic behavior.1. Change to a different input, then return to the original input.This may clear the discrepancy.2. Put the AV2 into Standby mode. Wait 10 seconds. Then takethe AV2 out of Standby mode.3. Set the rear panel power switch of the AV2 to the OFF position.Wait 10 seconds. Then set the rear panel power switch to theON position.4. With the AV2’s rear panel power switch set to OFF, power-cycleall other devices that are connected to the AV2, such as DVD andCD players, projectors and monitors. When finished, restorepower to the AV2 by setting the rear panel power switch to theON position and then taking the AV2 out of Standby mode.5. If the steps above do not resolve the behavior, document alluser-defined settings on the Installation Worksheet that beginson page D-2. Then follow the instructions found later in thischapter to restore factory default settings.