Jenn-Air JES9800 Use And Care Manual

Also see for JDRP430WP: Design and planning guide Installation instructions Manual Installation instructions

Contents

26Oven cooking results not what expected■ Is the range level? Level the range. See the InstallationInstructions.■ Is the proper temperature set? Double-check the recipe ina reliable cookbook.■ Is the proper oven temperature calibration set? See “TempAdjust” in the “Setup” section.■ Was the oven preheated? See “Bake,” “Broil,” or “ConvectBake” section.■ Is the proper bakeware being used? See “Bakeware”section.■ Is the oven vent blocked? See “Oven Vent” section.■ Are the racks positioned properly? See “Positioning Racksand Bakeware” section.■ Is there proper air circulation around bakeware? See“Positioning Racks and Bakeware” section.■ Is the batter evenly distributed in the pan? Check thatbatter is level in the pan.■ Is the proper length of time being used? Adjust cookingtime.■ Has the oven door been opened while cooking? Ovenpeeking releases oven heat and can result in longer cookingtimes.■ Are baked items too brown on the bottom? Move rack tohigher position in the oven.■ Are pie crust edges browning early? Use aluminum foil tocover the edge of the crust and/or reduce bakingtemperature.Broiling results not what expected■ Is there excessive smoking? Food may be too close to thebroil element or may have excessive fat. Move rack to a lowerposition.■ Is the oven door closed? Close oven door to the broil stopposition.■ Was the broil element preheated? Allow broil element topreheat for 5 minutes.Ventilation system not capturing smoke efficiently■ Is there proper cross ventilation in the room or makeupair?See the Installation Instructions.■ Is the outside wall cup shut or blocked?■ Was the range and air filter installed properly?See the Installation Instructions.ASSISTANCE OR SERVICEBefore calling for assistance or service, please check“Troubleshooting.” It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youuse only factory specified parts. These factory specified parts willfit right and work right because they are made with the sameprecision used to build every new JENN-AIR® appliance.To locate factory specified parts in your area, call us or yournearest JENN-AIR designated service center.In the U.S.A.If the problem is not due to one of the items listed in the“Troubleshooting” section…Call the dealer from whom your appliance was purchased, or callJenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate anauthorized service company. When calling, please know thepurchase date and the complete model and serial number of yourappliance. Be sure to retain proof of purchase to verify warrantystatus.If the dealer or service company cannot resolve your problem,write to:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Web address: www.jennair.comOr call: 1-800-JENNAIR (1-800-536-6247)U.S. customers using TTY for deaf, hearing impaired or speechimpaired, call: 1-800-688-2080.NOTE: When writing or calling about a service problem, pleaseinclude the following information:1. Your name, address and daytime telephone number.2. Appliance model number and serial number.3. Name and address of your dealer or servicer.4. A clear description of the problem you are having.5. Proof of purchase (sales receipt).User’s guides, service manuals and parts information areavailable from Jenn-Air Brand Home Appliances, CustomereXperience Center.