Kanguru U2-DVDDUPE-S User Manual

Contents

Kanguru U2-DVDDUPE-S User Manual Manual pdf 59 page image

59Chapter 4. Warranty and Tech SupportWarrantyThis product carries a 1 year* limited warranty on the power supply, controller, and all internal components.The warranty does not cover any IDE, SATA, or Power cables. Kanguru Solutions is not responsible forany damages incurred in the shipping process. Any claims for loss or damage must be made to carrierdirectly. Claims for shipping errors should be reported to Kanguru Solutions within three (3) working daysof receipt of merchandise. Please refer to the RMA Procedure section of this manual if your duplicatorneeds servicing.Kanguru Solutions does not offer money back returns on its duplicator product lines due to the unique natureof the product. All units will be fully supported under manufacturer’s and/or extended warranty plans.Tech SupportIf you experience any problems installing your Kanguru product or have any technical questions regardingany of our products, please call our tech support department. Our tech support is free and available Mondaythru Friday, 9am to 5pm EST.Call 1-508-376-4245Or visit our website at www.Kanguru.comWarranty and Tech Support