viChapter 8 Troubleshooting ........................................................................................... 8-1System Viewers............................................................................................................................ 8-2Error Messages ............................................................................................................................ 8-3POST Error Messages ............................................................................................................. 8-3Lamps .......................................................................................................................................... 8-7Solving Problems ......................................................................................................................... 8-8CPU Blade............................................................................................................................... 8-8Problems with Windows........................................................................................................ 8-14Problems with NEC EXPRESSBUILDER............................................................................ 8-19Problems with Express Setup ................................................................................................ 8-20Problems with Parameter File Creator................................................................................... 8-22Problems with N8403-018 FibreChannel Controller............................................................. 8-22Collecting Event Log ................................................................................................................. 8-23Collecting Configuration Information........................................................................................ 8-24Collecting Dr. Watson Diagnostic Information.......................................................................... 8-24Memory Dump........................................................................................................................... 8-25Recovery for Windows System.................................................................................................. 8-26Maintenance Tools ..................................................................................................................... 8-27Starting Maintenance Tools ................................................................................................... 8-27Function of Maintenance Tools ............................................................................................. 8-29Maintenance Tools with Remote Console ............................................................................. 8-31Resetting the CPU blade ............................................................................................................ 8-33Forced Shutdown ....................................................................................................................... 8-34Chapter 9 Upgrading Your Server ................................................................................ 9-1Safety Notes................................................................................................................................. 9-2Anti-static Measures .................................................................................................................... 9-3Preparation for Installation .......................................................................................................... 9-4Installation/Removal Procedure................................................................................................... 9-5Processor (CPU) ...................................................................................................................... 9-5DIMM.................................................................................................................................... 9-14Mezzanine Card..................................................................................................................... 9-20