Nortel Alteon Link Optimizer 150 Installation And Maintenance Manual
Also see for Alteon Link Optimizer 150: Administration guide
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Contents
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4 ContentsN0008714 02Removing the CallPilot Message Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Configuring GroupWise for Desktop Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . 33Configuring Lotus Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Updating the Mail database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Updating the database automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Updating the database manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Configuring Internet Mail clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Configuring Outlook Express or Outlook in Internet Mail mode . . . . . . . . . . . . . . . . . . 37Configuring an IMAP account on Outlook or Outlook Express . . . . . . . . . . . . . . . 37Configuring an LDAP directory service for Outlook Express or Outlook . . . . . . . . 39Configuring special settings for Outlook Express or Outlook in Internet Mail mode 40Testing the Outlook Express or Outlook in Internet Mail mode IMAP account . . . 40Configuring Netscape Messenger 4.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Configuring an IMAP account on Netscape Messenger . . . . . . . . . . . . . . . . . . . . 41Configuring an LDAP directory service for Netscape Messenger . . . . . . . . . . . . . 43Configuring Netscape Messenger 6.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Configuring an IMAP account on Netscape Messenger . . . . . . . . . . . . . . . . . . . . 44Configuring an LDAP directory service for Netscape Messenger . . . . . . . . . . . . . 45Testing the Netscape Messenger IMAP account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Configuring Eudora Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Configuring an IMAP account on Eudora Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Configuring an LDAP directory service for Eudora Pro . . . . . . . . . . . . . . . . . . . . . 48Testing the Eudora Pro IMAP account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Chapter 4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Troubleshooting during installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Microsoft Outlook default mail client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50No authorization to perform this operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Troubleshooting log on problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Invalid credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52CallPilot Logon Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Troubleshooting Outlook 2002 problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Accessing CallPilot support tools in Outlook 2002 . . . . . . . . . . . . . . . . . . . . . . . . 53Troubleshooting Lotus Notes log on problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Subscribers cannot see CallPilot Desktop Messaging . . . . . . . . . . . . . . . . . . 54Replacing the Mail database design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54No entries in CallPilot Personal Name and Address Book . . . . . . . . . . . . . . . 55The dynamic link library nNOTES.dll could not be found in the specified path 55You download the CallPilot address book and 0 entries are found . . . . . . . . . 55Troubleshooting after logging on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56The CallPilot address book is empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 |
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