84 Symposium Express Call CenterWorking with reports Standard 2.0Starting the Report ListenerIntroductionThe Report Listener is an application that runs on the client PC. If you schedulea report, the Report Listener must be running on the PC at the time the report isscheduled to run. If the Report Listener is not running, the report will not begenerated.When you start the client PC, the Report Listener starts and runs minimized onyour taskbar. If you do not see the Report Listener on your taskbar, use thefollowing procedure to start it. (The Report Listener may not be on the taskbar ifyou closed it, or if you stop it from running when the client starts.)To start the Report Listener1 From the Start menu, choose Windows Explorer.Result: The Exploring window appears.2 Browse to \client\en\bin.where is the path in which the Symposium Express CallCenter client application is installed.3 Double-click NicRLstn.Result: The Report Printing Listener window opens.This windows displays a list of scheduled reports that have been generatedon this PC. For each report, the window shows when the report wasgenerated and the status of the operation.4 To minimize the window, click Minimize.
