608 Nortel Networks Symposium Web Center PortalDashboard utility Standard 2.0Dashboard utility limitationsIntroductionThis section provides information about the elements of the Symposium WebCenter Portal system that the Dashboard utility cannot monitor. For example, itchecks that the Symposium Web Center Portal Email Manager service isrunning, that the Mail Server is running, and that you can log on to themailboxes, but with the limitations specified in the following section. Youshould review any errors reported in the event log carefully.LimitationsNote: If the Dashboard is installed on a computer other than the SymposiumWeb Center Portal server, where TAPI is enabled, the TAPI checks are executed,but reflect the status of the locally assigned lines rather than the DTH TAPIlines.! The Dashboard can only determine if the service or process is stopped orstarted. If it is changed to a paused state manually, the Dashboard does notdisplay a change of status.! Ping checks are in place; however, if remote servers suddenly becomeunavailable during a Dashboard update, attempts that are in progress toretrieve data remotely may take time to return, resulting in a slow updatecycle or a delay in exiting the application.! If you have a system with a lot of mailboxes or many large attachment filesit may take a long time to log on. These factors increase the time required toperform a full update.! The dashboard is not aware of disabled alias mailboxes. It attempts to checkall mailboxes (even if configured) and flags an error for alias mailboxeseven if they are not disabled.
