CS240 6-3Scan function troubleshooting 66 Scan function troubleshooting6.1 TroubleshootingIf an error message appears when connecting to the machine from a computerCheck the IP address of the machine.If a connection is still not possible, contact your network administrator.If "MTP cannot be used." or "FTP cannot be used." appearsCheck that the network cable is correctly connected.If the HDD ready indicator indicates an HDD malfunctionContact your technical representative.6.2 Network error message listIf an error message appears, perform the corresponding operation described below.Message Cause and remedyCannot connect to the network. A connection to the network could not be established. Check if the net-work cable is correctly connected. In addition, check that the NetworkSettings parameters in Administrator mode have been correctly speci-fied.The destination cannot be selected be-cause the number of destinations has ex-ceeded the max. number of broadcastingpossible.The number of destinations specified exceeds the number possible for abroadcast transmission. Reduce the number of broadcast destinations,or send the transmission in multiple batches.Image could not be saved in the User Boxdue to insufficient HDD capacity. Checklog.The hard disk is full. Delete unnecessary data, and then try saving thedata again.The number of User Boxes has reachedits maximum.The number of user boxes that can be registered has reached the maxi-mum number possible. Delete unnecessary user boxes, and then try reg-istering new boxes again.This user box has reached its maximumnumber of pages allowed.The number of documents that can be saved in a user box has reachedthe maximum number possible. Delete unnecessary documents, andthen try saving the document again.The number of programmed jobs hasreached the max. allowance. Wait until aprogrammed job is completed.The number of jobs that can be programmed has reached the maximumnumber possible. Wait until a job has been completed, or delete a currentjob.
