- 96 -4. TroubleshootingPrint ProblemsThis section describes problems with printing from a computer.• If you cannot solve a problem with the following solutions, contact your dealer.• For problems caused by an application, contact the manufacturer of the application.• Unable to Print (User's Manual)• Network Connection Problems• Wireless LAN Connection Problems• USB Connection Problems• Common to Windows and Mac OS X• For WindowsNetwork Connection ProblemsCause Solution ReferenceUsing a cross cable. Use a straight cable. -The machine was turned on before acable was connected.Connect cables before turning on themachine. Connecting a LAN Cable(User's Manual)There is a problem with thecompatibility with the hub.On the touch panel, press [DeviceSettings], select [Admin Setup] >[Network Menu] > [Network Setup] >[Network Setting] > [HUB LinkSetting], and then change the setting.-The network connection setting isincorrect.To connect to a wired network, set[Wired] for the network connection to[Enable].Connecting a LAN Cable(User's Manual)Using Wired LAN and WirelessLAN at the Same Time (OnlyWhen the Wireless LAN Moduleis Mounted)Cause Solution ReferenceThe IP address is incorrect. • Check that the same IP address isset for the machine and themachine's port setting on thecomputer.• Check that the IP address is notduplicated by another device.• Check that the correct IP address,subnet mask, and gateway addressare set.• If using OKI LPR Utility, check the IPaddress setting with OKI LPR Utility.Setting Up This Machine (User'sManual)OKI LPR UtilityThe WSD port is used. Change the print port to StandardTCP/IP Port.-
