Oki MB290 User Manual

Also see for MB290: Service manual Quick start guide

Contents

Oki MB290 User Manual Manual pdf 90 page image

MB290- 90 -MaintenanceScanner issuesWhen a paper jam occurs, the following messageappears:1 Open the document feeder scanner cover.2 Remove the jammed paper without tearing it.3 Close the document feeder scanner cover.4 Press .Miscellaneous issuesWhen turning on the terminal, nothing is displayed onthe screen.Check the connection between the power cord and theoutlet.The terminal does not detect the presence of thedocument inserted in the scanner document feeder.The message R EADY does not appear on the screen.At the start and during scanning, REMOVE D OCUMENTappears on the screen.1 Remove the document or press button .2 Check the thickness of the document (50 sheets ofpaper of 80 g/m2).3 Iron out the sheets if needed.4 Help the sheets along.The terminal does not receive any faxes.1 Check that the telephone line cable is correctlyplugged in.2 Check that there is a tone signal on the telephoneline by means of the button .You receive a blank page.1 Make a photocopy of a document; if it is correctthen your fax is functioning normally.2 Call back the subscriber and have him / her resendthe document. It was probably sent with the sheetinserted backwards.You cannot send a fax.1 Check that the telephone line cable is correctlyplugged in.2 Check the tone by pressing the button .3 Check the prefix is correctly programmed andused.Communication errorsIf the communication fails, the terminal advises you of anautomatic retry later.Example of what is displayed:Transmission from the feederYou have the choice between:• waiting until the transmission takes place at the giventime,• restarting the transmission immediately bypressing ,• abandoning transmission by pressing . To ejectthe document, press again.Transmission from memoryYou have the choice between:• waiting until the transmission takes place at the giventime,• restarting the transmission using the transmissionqueue. In this case, for a document composed ofseveral pages, the transmission will take place fromthe page where the error occurred (see Performingimmediate transmission from the waiting queue,page 28),• abandoning the transmission by deleting thecorresponding command in the transmission line (seeDeleting a transmission on hold, page 29).The terminal makes at most 5 automatic redials. The non-transmitted document is automatically deleted from thememory and a transmission report is then printed togetherwith an error code and the cause for transmission failure(see the communication error codes).Communication error codesThe communication error codes appear in the logs andtransmission reports.General codesCode 01 - Busy or no fax answerThis code appears after 6 unsatisfactory attempts. Calllater.Code 03 - User breakA communication has been stopped by the user pressingthe button .Code 04 - Non programmed numberA number saved as a one-touch key or abbreviatednumber is not valid, check it. (Example: a delayedtransmission was programmed with a one-touch key andthis key has been deleted in the meantime).Code 05 - Scanning defaultAn incident occurred with the scanner, for example, thesheet is jammed.REMOVE DOCUMENTSTOP TO CONFIRM Current time FRI 12 DEC 20:13Time of next try 0142685014 20:18