45641001TH Rev.1 5-82 /Oki Data CONFIDENTIAL5.3.10 Web Page related error/Communication error with external application[5010] Internal setting errorClassification Error itemCommunication error withexternal applicationThere is a print job, a proof print job, a private print job, a print jobwithout a set department code, a scan job or a fax job remaining in thisequipment.Check item MeasuresSetting Delete the remaining jobs.Turn the power OFF and then back ON. Until the initial registration isbegun, do not press any button on the control panel or start any print orfax job.[5012] authentication errorClassification Error itemCommunication error withexternal applicationA temporary password downloaded from e-Bridge and entered in thisequipment is not valid, or the permanent password set in the e-Bridge isnot valid.Check item MeasuresSetting Perform the job again at a later date.[5013] e-Bridge communication errorClassification Error itemCommunication error withexternal applicationCommunication is attempted while the e-Bridge is enabled for somereason such as version upgrade.Check item MeasuresSetting Check if the MFP is connected to the eBR2 server.[5014] No ssL certificateClassification Error itemCommunication error withexternal applicationThere is no SSL certificate or the certificate is not in a correct file format.Check item MeasuresSetting Install the correct SSL certificate.[5015] Invalid ssL certificateClassification Error itemCommunication error withexternal applicationSSL certificate is not valid.Check item MeasuresSetting Install the correct SSL certificate.
