56RQT7392 ReferenceTroubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chartdo not solve the problem, refer to the “Customer Services Directory” on page 61.The following do not indicate a problem with this unit:Power PageDisplaysTV screen and video≥Regular disc rotating sounds.≥Poor reception due to atmospheric conditions.≥Image disturbance during search.≥Interruptions in reception due to periodic satellite broadcastingbreaks.≥A sound is heard when the HDD goes into SLEEP mode, oroperations are slow to respond in SLEEP mode.No power. ≥Insert the AC power supply cord securely into a known active AC outlet. 7The unit switches to standbymode.≥This is a power saving feature. Change “Off Timer” in the SETUP menu, if you would prefer.≥One of the unit’s safety devices is activated. Press [POWER Í/I] on the main unit to turn theunit on.47—The display is dim. ≥Change “Front Display” in the SETUP menu. 49“12:00” is flashing on the unit’sdisplay.≥Set the clock. 11Compared to the actualrecorded time, the remainingtime displayed is less.≥The displayed recording/play time is converted from the number of frames at 29.97 frames(equal to 0.999 seconds) to one second. There will be a slight difference between the timedisplayed and the actual elapsed time (e.g., actual one-hour elapsed time may display asapproximately 59 minutes 56 seconds). This does not affect the recording.—The time recorded on the discand the available time showndo not add up.The play time shown for MP3does not agree with the actualtime.≥Times shown may disagree with actual times.≥More disc space than the actual recording time is used after recording or editing the DVD-R200 times or more.≥While searching, the elapsed time may not display correctly.≥Even if you erase recorded content from the DVD-R, there is no increase in disc space.————Television reception worsensafter connecting the unit.≥This can occur because the signals are being divided between the unit and other equipment.It can be solved by using a signal booster, available from audio-visual suppliers.—Status messages do notappear.≥Select “Automatic” in “Status Messages” in the SETUP menu. 49The blue background does notappear.≥Select “On” in “Blue Background” in the SETUP menu. 49The 4:3 aspect ratio pictureexpands left and right.Screen size is wrong.≥Use the television to change the aspect. If your television does not have that function, set“Progressive” in the Video menu to “OFF”.≥Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings forDVD-RAM” in the SETUP menu.3149There is a lot of after-imagewhen playing video.≥Change the settings for “3D NR”, and “Integrated DNR” to “0” or turn “MPEG-DNR” off if it ison.31When playing DVD-Video usingprogressive output, one part ofthe picture momentarilyappears to be doubled up.≥Set “Progressive” in the Video menu to “OFF”. This problem is caused by the editing methodor material used on DVD-Video, but should be corrected if you use interlace output.31There is no apparent change inpicture quality when adjustedwith the Video menu in the on-screen menus.≥The effect is less perceivable with some types of video. —The images from this unit donot appear on the television.Picture is distorted.≥Make sure that the television is connected to the VIDEO OUT terminal, S-VIDEO OUTterminal or COMPONENT VIDEO OUT terminals on this unit.≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct.≥The television isn’t compatible with progressive signals. Press and hold [∫] and [TIME SLIP]on the main unit at the same time for about 5 seconds. The setting will change to interlace.7——