10. General Information99Customer Services10.5 Customer Services directoryCustomer Services DirectoryPanasonic Puerto Rico, Inc.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985Phone (787) 750-4300 Fax (787) 768-2910For hearing or speech impaired TTY users, TTY: 1-877-833-8855For hearing or speech impaired TTY users, TTY: 1-866-605-1277Purchase Parts, Accessories and Instruction Books online for all PanasonicProducts by visiting our Web Site at:http://www.pasc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)Panasonic Services Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)Obtain Product Information and Operating Assistance; locate your nearestDealer or Servicenter; purchase Parts and Accessories; or make CustomerService and Literature requests by visiting our Web Site at:http://www.panasonic.com/consumersupportor E-mail us via:consumer_fax@us.panasonic.comContact:For in Limited Warranty programming and Troubleshooting Support:Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)For out of Limited Warranty technical and troubleshooting support:Panasonic offers two value based, cost effective, solutions:1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357)This exceptional service is charged directly to your telephone bill at only $2.49 per minute.2. Panasonic Premier Service Club (PPSC): 1 800 435 7329PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for aone year or 5 call membership. These services are billed directly to your major credit card.Both of these comprehensive programs provide real time, live agent support for customers who are noteligible for coverage under the limited warranty. Terms and prices are subject to change without notice.Accessory PurchasesService in Puerto Rico