Table of Contents1 For Your Safety ......................................................................................151.1 For Your Safety ...............................................................................................................161.1.1 For Your Safety ..............................................................................................................162 Call Handling Features ..........................................................................192.1 Incoming Call Features ...................................................................................................202.1.1 Incoming Trunk Call Features ........................................................................................202.1.1.1 Incoming Trunk Call Features—SUMMARY ...............................................................202.1.1.2 Direct In Line (DIL) ......................................................................................................242.1.1.3 Direct Inward Dialling (DID)/Direct Dialling In (DDI) ....................................................262.1.1.4 Multiple Subscriber Number (MSN) Ringing Service ...................................................292.1.1.5 Calling Line Identification (CLI) Distribution .................................................................322.1.1.6 Intercept Routing .........................................................................................................342.1.1.7 Intercept Routing—No Destination ..............................................................................392.1.2 Internal Call Features .....................................................................................................402.1.2.1 Internal Call Features—SUMMARY ............................................................................402.1.2.2 Internal Call Block ........................................................................................................412.1.3 Incoming Call Indication Features ..................................................................................432.1.3.1 Incoming Call Indication Features—SUMMARY .........................................................432.1.3.2 Ring Tone Pattern Selection ........................................................................................442.1.3.3 Call Waiting .................................................................................................................462.2 Receiving Group Features .............................................................................................482.2.1 Idle Extension Hunting ...................................................................................................482.2.2 Incoming Call Distribution Group Features ....................................................................502.2.2.1 Incoming Call Distribution Group Features—SUMMARY ............................................502.2.2.2 Group Call Distribution ................................................................................................542.2.2.3 Outside Destinations in Incoming Call Distribution Group ...........................................572.2.2.4 Queuing Feature ..........................................................................................................592.2.2.5 VIP Call ........................................................................................................................622.2.2.6 Overflow Feature .........................................................................................................632.2.2.7 Log-in/Log-out .............................................................................................................652.2.2.8 Supervisory Feature ....................................................................................................682.2.2.9 Supervisory Feature (ACD) .........................................................................................702.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features ..............................................752.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY .........................................752.3.2 Call Forwarding (FWD) ...................................................................................................762.3.3 Do Not Disturb (DND) .....................................................................................................812.3.4 FWD/DND Button, Group FWD Button ..........................................................................832.4 Answering Features ........................................................................................................862.4.1 Answering Features—SUMMARY .................................................................................862.4.2 Line Preference—Incoming ............................................................................................872.4.3 Call Pickup .....................................................................................................................882.4.4 Hands-free Answerback .................................................................................................912.5 Making Call Features ......................................................................................................932.5.1 Predialling .......................................................................................................................932.5.2 Automatic Extension Release ........................................................................................942.5.3 Intercom Call ..................................................................................................................952.5.4 Trunk Call Features ........................................................................................................972.5.4.1 Trunk Call Features—SUMMARY ...............................................................................972.5.4.2 Emergency Call ...........................................................................................................982.5.4.3 Account Code Entry .....................................................................................................992.5.4.4 Dial Type Selection ....................................................................................................100Feature Guide 7Table of Contents
