B6 SYSTEM ADMINISTRATION—SYSTEM PARAMETER SETTINGSInstallation Manual 259Other Parameters-Call HoldSystemExternalMessageDeliveryDuration Time1-9 min(3)Specifies the maximum telephone connect time allowedfor an external message delivery call to prevent excessivetelephone charges. Time begins counting when thedestination number answers the call. The VPS terminatesthe call when it exceeds the specified length of time.However, the VPS does not terminate a call until thewhole message is played even though the specified timeexpires.Company’sTelephone No.Up to 32 digits(None)Specifies the Company’s Telephone Number. When therecipient has failed to retrieve the sender’s messagebecause of incorrect password entries, the VPSannounces the Company’s Telephone Number for him tocall in order to retrieve it.To access the proper menu for Call Hold, follow the menu path as shown:System Administration Top Menu-1-5-7-5Table B-32Parameter Value Range(Default)Description/FunctionCall Hold Mode 1. Disable2. Enable(Enable)If set to "Enable", the VPS gives callers the option ofeither holding for a specific extension or selecting one ofseveral Incomplete Call Handling service options.While on hold, the VPS periodically gives callers thechoice to either continue to hold or select one of theIncomplete Call Handling service options.If set to "Disable", the VPS immediately offers callers theIncomplete Call Handling service.Call QueuingAnnouncementMode1. Disable2. Enable(Enable)If set to "Enable", callers on hold are informed of theircurrent position in the call hold queue.Example:"One other person is queuing".Call RetrievalAnnouncementTiming1-30 s(2)Specifies the interval between the voice guidancemessage that asks whether or not calls are to beretrieved during call holding.Example:"To cancel holding, press 2 now.Otherwise, I’ll try your party again".Table B-31Parameter Value Range(Default)Description/Function
