CUSTOMISING THE SYSTEMInstallation Manual 1015. Enter the subscriber’s mailbox and Record the Questions. Call the VPS and Press [#6 ]then Dial the Mailbox Number assigned to the interview mailbox. From the Main MenuPress [6-1].6. Confirm that your questions have been recorded. Call the VPS and Press [#6] and theInterview Mailbox Number. All your questions should be played.NoteWhen using the Custom Service setting, 1 digit can be assigned to go to the mailboxof the Interview Service. The mailbox owner’s message waiting lamp will go on fornormal Voice Mail messages and for message left in the separate interview mailbox.5.2.10 Automated AttendantAutomated Attendant service answers incoming calls and waits for the caller to input anextension number. It transfers the caller to the appropriate extension.Callers can access Automated Attendant Service by:• Automated Attendant Port—This service can be programmed independently of any orall ports of the VPS. Callers reaching these ports access Automated Attendant service.• Service Access Command—A caller can switch to Automated Attendant service bydialling [#8] during a call.• Via Custom Service—The call transfer service can be assigned to a keypad digit withina Custom Service. After pressing this key, the caller enters Automated Attendant Service.Note:When the VPS calls an extension, the VPS waits for a reply. This waiting time is establishedby "Call Transfer No Answer Time" in Table 60 (B6.7 Other Parameters).5.2.11 Department Dialing ServiceCallers can access extensions by pressing a key 1 through 9 (one-touch dialling). As a guidefor the caller, the Message Manager should record the Department Dialing Menu—forexample, "Thank you for calling. For overseas travel, press 1. For domestic travel, press 2. Forgroup travel, press 3".This service can be assigned to a keypad digit within Custom Service; after pressing this key,the caller will hear the Department Dialing Menu.
