Table of Contents8 Installation Manual5 CUSTOMISING THE SYSTEM5.1 STARTING UP............................................................................................................. 845.1.1 Before Programming .................................................................................................. 845.1.2 Quick Setup ................................................................................................................ 845.1.3 Starting the Quick Setup............................................................................................. 855.2 PORT SETTING OPTIONS....................................................................................... 925.2.1 Custom Service Setting Example ............................................................................... 925.2.2 Custom Service Features ............................................................................................ 935.2.3 Custom Service Programming.................................................................................... 945.2.4 Recording Menus........................................................................................................ 985.2.5 Checking Operation.................................................................................................... 985.2.6 Voice Mail................................................................................................................... 985.2.7 Mailbox Groups .......................................................................................................... 995.2.8 Extension Groups ....................................................................................................... 995.2.9 Interview Service ...................................................................................................... 1005.2.10 Automated Attendant.............................................................................................. 1015.2.11 Department Dialing Service ................................................................................... 1015.2.12 Operator Service ..................................................................................................... 1025.3 SETTING PORTS ..................................................................................................... 1035.3.1 Port Service Menu .................................................................................................... 1035.4 AUTOMATED ATTENDANT PARAMETERS ..................................................... 1055.4.1 Automated Attendant Menu ..................................................................................... 1055.4.2 Department Dialing .................................................................................................. 1055.4.3 Operator’s Parameters............................................................................................... 1065.5 SETTING MAILBOXES .......................................................................................... 1095.5.1 Mailbox Setting Menu .............................................................................................. 1095.5.2 Entering a Mailbox ................................................................................................... 1095.5.3 Deleting a Mailbox ................................................................................................... 1135.5.4 Password Reset ......................................................................................................... 1135.5.5 Mailbox Listing ........................................................................................................ 1135.6 TRAINING THE SUBSCRIBER............................................................................. 1146 FINAL SETUP6.1 MESSAGE MANAGER'S MAILBOX (Mailbox 998)............................................ 1166.1.1 Accessing the Message Manager’s Mailbox ............................................................ 1166.1.2 Main Menu of Message Manager’s Service ............................................................. 1166.1.3 Company Greetings (Enter #6*998,5,1)................................................................... 1176.1.4 Recording the Company Name (Enter #6*998,5,2) ................................................. 1176.1.5 Custom Service Greetings (Enter #6*998,5,4) ......................................................... 1176.1.6 Customising User Prompts (Enter #6*998,5,6)........................................................ 1186.2 SETTING UP MAILBOXES.................................................................................... 1196.2.1 Recording Personal Greetings .................................................................................. 1196.2.2 Recording the Owner’s Name................................................................................... 1206.3 BACKING UP THE SYSTEM ................................................................................. 1217 SYSTEM MAINTENANCE AND TROUBLESHOOTING7.1 INITIALISING THE SYSTEM ............................................................................... 1247.2 UTILITY COMMANDS........................................................................................... 1267.2.1 Off-line Set (OFLN) ................................................................................................. 127