Philips 32PFK5500 User Manual

Also see for 5500 series: Quick start guide User manual Quick start guide Quick start guide Operating manual

Wi-Fi, Internet and BluetoothWi-Fi network not found or distorted• Microwave ovens, DECT phones or other Wi-Fi802.11b/g/n devices in your proximity might disturbthe wireless network.• Make sure that the firewalls in your network allowaccess to the TV's wireless connection.• If the wireless network does not work properly inyour home, try the wired network installation.Internet does not work• If the connection to the router is OK, check therouter connection to the Internet.The PC and Internet connection are slow• Look in your wireless router's user manual forinformation on indoor range, transfer rate and otherfactors of signal quality.• Use a high-speed (broadband) Internet connectionfor your router.DHCP• If the connection fails, you can check the DHCP(Dynamic Host Configuration Protocol) setting of therouter. DHCP should be switched on.Bluetooth lost connection• Position the wireless speaker within a range of 5meters from the TV.• Places with a high amount of wireless activity -apartments with lots of wireless routers - can hamperthe wireless connection. Keep the router and wirelessspeaker as close to the TV as possible.Bluetooth Audio and Video syncronisation• Before you purchase a wireless Bluetooth speaker,inform yourself about its quality of Audio to Videosyncronisation, commonly called 'lip sync'. Not allBluetooth devices perform correctly. Ask your dealerfor advice.Wrong Menu LanguageWrong menu languageChange the language back to your language.1 - Press  (the round key above the OK key).2 - Select the  icon (Settings) and press OK.3 - Press 5 times  (down).4 - Press 3 times  (right), select your language andpress OK.5 - Press  BACK to close the menu.27.4Online HelpTo solve any Philips TV related problem, you canconsult our online support. You can select yourlanguage and enter your product model number.Go to www.philips.com/support .On the support site you can find your country'stelephone number to contact us as well as answers tofrequently asked questions (FAQs). In some countries,you can chat with one of our collaborators and askyour question directly or send a question by email.You can download new TV software or the manual toread on your computer.27.5Support and RepairFor support and repair, call the Consumer Carehotline in your country. Our service engineers will takecare of a repair, if necessary.Find the telephone number in the printeddocumentation that came with the TV.Or consult ourwebsite www.philips.com/support and select yourcountry if needed. Support appYou can also look up the Support app in the Apps rowof the Home menu.Open this app to find the telephone number tocontact us.TV model number and serial numberYou might be asked to provide the TV product modelnumber and serial number. Find these numbers onthe packaging label or on the type label on the backor bottom of the TV. WarningDo not attemp to repair the TV yourself. This maycause severe injury, irrepairable damage to your TV orvoid your warranty.124