User guide Troubleshooting101Error messages via the displayMessage Possible cause Corrective actionThe printer cannot eject the paperor cannot place the paper in thepark position.Check the following:` Whether the paper path isblocked by a foreign object.` Whether the paper is damaged.` Whether the upper friction isdown and clicked into place.` Whether the print head gap istoo small; see section Settingthe print head gap (page 37).The printer cannot feed in theloaded paper.Check the following:` Whether the paper path isblocked by a foreign object.` Whether the paper is damaged.` Whether the tractors are closedand locked.` Whether the paper is too tight orloose.` Whether the paper is within thespecified range.Details see section Loading paper(page 28)The paper has run out duringoperation.1 Printer is switched on but no pa-per is loaded in the displayed(active) paper compartment.2 The paper is not fed past thelight barrier.` Insert paper in the active sheetfeeder.` Place the paper more to the left.If the display shows Online orOffline instead of Print, theprinter has loaded no paper andthere is no print job. It is no errormessage in this case, actions arenot required.Eject ErrorLoad ErrorLoad paper from...
