Wacom INTUOS 3 User Manual

Also see for INTUOS 3: User manual Brochure & specs User manual Manual Del Usuario

Contents

5959IndexContentsIndexContentsTESTING YOUR TABLETMake sure your computer is turned on, the operating system has finished loading, and the tablet is properlyconnected to an active powered USB port. Then try the following tests:1. Check the tablet. The tablet’s blue status LED will light whenever the tablet is properly connected andyour computer has registered it as a USB device. If the LED is on, continue with step 2.If the status LED does not glow when the computer is on and the system has fully loaded, then:• Make sure the tablet USB cable is securely connected to an active USB port on your computer.Intuos3 requires that you connect to a primary USB port (located directly on your computer) or to apowered USB hub.• If you are connecting the tablet to a powered USB hub, be sure the USB hub is properly connected toyour computer and is active.• Connect the tablet to a different powered USB port or try connecting to the powered USB port onanother computer.Note: For best results when troubleshooting no power to the tablet (status LED does not light), Wacomrecommends plugging the tablet directly into the system USB port located on your computer.Temporarily eliminate any external hubs in use until you determine that the system recognizes the tabletand that it is functional. When the tablet is working properly, it is usually fine to then move the tablet to apowered USB hub.If the tablet status LED does not illuminate after your computer is on and has finished booting up, yourUSB port may be disabled. It may be necessary to check your system BIOS setting to verify that youhave connected the tablet to an active USB port.See also testing your tools for detailed test information.2. Check the Grip Pen.• Move your pen across the active area of the tablet; the screen cursor should move in thecorresponding direction on your monitor or display screen.• Press the pen tip against the surface of the tablet. The status LED should turn from blue to green.• Next, without applying pressure to the pen tip, hold the pen tip within approximately 6 mm (0.25 inch)of the tablet surface and press the side switch. The status LED should again change from blue togreen.• Turn the pen over and press the eraser against the surface of the tablet; the status LED shouldchange from blue to green. See testing your tools for detailed test information.3. Check any other tool(s). See testing your tools.If these tests fail, you may have a defective input tool or tablet. See technical support options.