6464IndexContentsIndexContentsTROUBLESHOOTING TABLESIf you encounter problems with your Intuos3 tools or tablet, see the following tables. Your problem may bedescribed here, and you can try the solution offered. Be sure you refer to the Read Me file for the latestinformation updates.For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow thelinks to the FAQs.General problemsWindows-specific problemsMacintosh-specific problemsGENERAL PROBLEMSThe computer does nothave an available USBport.Check if there is an available USB port on a powered USB hub. If notavailable you will need to add a powered USB hub or USB card.The tablet status LED isoff.Verify that your tablet’s USB cable is plugged into a primary USB port(directly into your computer) or into a powered USB hub. If you areconnecting to a powered USB hub device, make sure the hub is connectedto an active USB port and that the hub is active.After plugging in the tablet,a message appearsindicating that the USBdevice needs more powerthan is available.Make sure the tablet is plugged into a primary USB port on your computeror into a powered USB hub attached to your computer.The pen works only inM OUSE mode, and doesnot draw with pressuresensitivity.The tablet driver software was not installed or did not load properly.Make sure the tablet driver software is installed and functioning. Insert theWacom Tablet CD into your computer and install the driver software for thetablet.The pen does not drawwith pressure sensitivity.Some applications require that you turn on the pressure capabilities withinthe application or selected tool before the pen will respond as a pressure-sensitive tool.Clicking is difficult. Try using a lighter T IP FEEL (see adjusting tip feel and double-click).