8-12 Troubleshootingbb ______________________________________________________My printer is making funny noises.• Make sure the printer is set up on a stable, level surface. See “PrinterLocation” in chapter 1.• Make sure the multipurpose feeder cover is closed firmly.• Make sure all paper cassettes are seated properly. See “Standard Cassette”in chapter 1.• There may be a foreign object in the printer. Turn off the printer andremove the object. See chapter 1 for the basic printer setup and chapter 7for the optional paper feeder setup.I can’t remove the paper cassette.• Do not remove the cassette by force.• Make sure you are using the proper procedure to remove the papercassette. See “Standard Cassette” in chapter 1.• The cassette may be jammed. This can occur if the power switch is turnedoff or the multipurpose feeder opened during printing. Turn off the printerand wait a few seconds. Turn on the printer and wait for the Ready/Idlemessage; then, try to remove the cassette.Media JamsThis section contains suggestions for solving Media jams.Preventing JamsUse the following guidelines to prevent most media jams.• Make sure the media is level and in an appropriate location. See “PrinterLocation” in chapter 1.• Make sure media meets the guidelines in “Media Specifications” in chapter 5.• Make sure media is stored following the guidelines in “Media Specifications” inchapter 5.• Make sure media is loaded properly in the selected cassette or multipurposefeeder.- Make sure the correct size media is loaded in the selected cassette ormultipurpose feeder.
