Phaser 4400 Laser Printer Service Manual 2-21Jam at Envelope Feeder; Remove Feeder and OpenFront Cover.(E2-#E: Feed Jam)E2-0E: Paper arrives at Registration Sensor too early.E2-1E: Paper does not arrive at Registration Sensor position within a specified time.Envelope Feeder Jam Troubleshooting ProcedureStep Actions and Questions Yes No1 1. Remove all envelopes.2. Check the Envelope Feeder and Printer forcontamination, paper scraps, or other obstructions.Is the printer and Envelope Feeder clean andfree of obstructions?Go to step 2. Clean feederand removeallobstructions.2 Check the Feed Belts. Check for dirt or contaminationon the top side and the under side of the belt.Are both sides of the belt clean?Go to step 3. Replace theFeed Belts(RRP 13.17onpage 6-176).3 1. Enter Service Diagnostics and select Clutch Tests.2. Scroll to Envelope Feeder and press OK.Can you hear the clutch energize?Go to step 4. Go toEnvelopeFeed Clutchonpage 3-38.4 1. Press Back.2. Scroll to Main Motor+Clutch/Sol Tests and press OK.3. Scroll to Motor+Envelope Feeder.4. Press OK and watch the Feed Belts and FeedRollers.Do all the Feed Belts and Feed Rollers rotate?Go to step 7. Go to step 5.5 Ensure the Envelope Feeder is installed properly and iscontacting the printer drive gear.Is the Envelope Feeder installed correctly?Go to step 6. Reinstall theEnvelopeFeedercorrectly.6 Remove the Envelope Feeder and check the feederdrive gears.Are all gears in good condition and operatingproperly?Replace theEnvelopeFeed Clutch(RRP 13.12onpage 6-168).If the prob-lem persists,Replace theEnvelopeFeeder PWB(RRP 13.3onpage 6-159).Replace thegears asnecessary(PL 12.2 onpage 7-32).
