2-38 Phaser 4400 Laser Printer Service ManualStandard Output Tray is Full. Unload Paper.(Standard Output Tray Full)Error message indicates the output tray is full.3 1. Switch the Printer power OFF.2. Remove the Envelope Feeder.3. Check for continuity between J418 Pin 3 (EnvelopeConnector Assembly) and P/J23 Pin 4 on the EngineLogic Board.Is there continuity between the two pins?Replace theEnvelopeFeeder PWB(RRP 13.3 onpage 6-159).Go to step 4.4 1. Remove the Front Cover (RRP 1.6 on page 6-11)and the Left Front Cover (RRP 1.7 on page 6-12).2. Check for continuity between P/J 41 Pin 6 on theConnector PWB and P/J 23 Pin 4.Is there continuity between the two pins?Replace theEnvelopeConnectorAssembly(RRP 4.10 onpage 6-56).Go to step 5.5 Check the Connector Harness Assembly for properconnection and for defective wires.Is the Harness in good condition?Replace theConnectorPWB (RRP9.7 onpage 6-94).Repair orreplace ifnecessary.Output Tray Full Troubleshooting ProcedureStep Actions and Questions Yes No1 Is there a paper stack in the standard binactuating the Output Tray Full Sensor?Remove thepaper stack.Go to step 2.2 Is the paper curled? Go to step 4. Go to step 3.3 Lift and release the Output Tray Full Actuator a fewtimes.Does the actuator move freely?Go to step 5. ReplaceOutput TrayFull Actuator(RRP 6.8 onpage 6-76)or OutputTray FullSensor (RRP6.6 onpage 6-72),asnecessary.4 Replace paper in paper tray with fresh dry paper. Runtest prints.Does the error code reappear?Go to step 5. Problemsolved.Envelope Feeder Failure Troubleshooting Procedure (cont'd.)Step Actions and Questions Yes No
