35918.4 Copier Troubleshooting18.4 Copier TroubleshootingThis chapter describes the solution methods required when a problem arises with thecopier.Nothing is displayed on the control panelVerification #1: Has the scanner's power cord been disconnected?Solution: Plug the power cord in firmly to reconnect the scanner.Verification #2: Have the power switches (two locations) been switched on?Solution: Switch on the power switches.Verification #3: Has the contrast of the control panel been set too dark?Solution: Adjust the contrast dial.The copies are soiledVerification #1: Is the scanner's scanning area or platen roller soiled?Solution: Clean the scanning area.Verification #2: Does the document being scanned have a high level oftransparency?Solution: Either adjust the image density or the background suppressionfunction.Verification #3: Is the document printed on colored paper, rough paper orblueprint paper?Solution: Either adjust the image density or the background suppressionfunction.Follow the instructions provided when error messages are displayed on the controlpanel.Refer to "2.2 Using the Control Panel" for details on the contrastdial (page 14).Refer to "4.9 Adjusting Image Density" (page 62) and "4.10Selecting Background Suppression" (page 63) for details onimage density and background suppression.
