Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-73Error Messages and CodesCommunication Job FailureApplicable Error Codes• 033-512 / 034-515 / 034-799 / 035-701 / 035-702 / 035-704 / 035-705 /035-706 / 035-708 / 035-709 / 035-710 / 035-716 / 035-717 / 035-718 /035-720 / 035-728 / 035-729 / 035-730 / 035-737 / 035-739 / 035-740 /035-742 / 133-279 / 133-290Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ FAX Board (MFP PL8.1.5)■ MFP IP Board (ESS) (MFP PL8.1.2)■ “Map 8 - MFP LVPS, IP Board, andDrive” on page 10-17Troubleshooting ProcedureStep Actions and Questions Yes No1 Check the telephone line connection.Reconnect the telephone lineconnector.Does the error still occur whenreceiving Fax?Go to step 2. Complete.2 Check the receiving side Fax.Send the Fax data to known good Faxmachine.Does the error still occur when faxing?Go to step 3. END, check thereceiving sideFax machine.3 Check the firmware version.Is the firmware the latest version?Go to step 4. Update thefirmware(“FirmwareUpdate” onpage A-16),then go to step4.4 Replace the FAX Board. (page 8-143)Does the error still occur when faxing?Replace the IPBoard.(page 8-144)Complete.
