Phaser 6500/WorkCentre 6505 Service Manual Xerox Internal Use Only 3-105Error Messages and CodesIOT Feeder 2 JAMApplicable Error Code• 072-101Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ Cassette Assy 250 (PL2.1.1)■ Separator Holder Assy (PL2.1.5)■ Left Side Harness Assy (PL3.1.18)■ Drive Clutch and Regi Bearing Kit(PL3.1.97)■ Feeder Assy (PL3.1.98)■ Feed Solenoid Kit (PL3.1.99)■ Feed Roller Assy (PL3.2.4)■ Registration Input Actuator(PL3.2.11)■ Registration Sensor (Sensor Photo)(PL3.2.13)■ Main Drive Assy (PL7.1.2)■ Feed Drive Assembly (PL7.1.4)■ MCU Board (SFP PL8.2.13; MFPPL8.3.6)■ “Map 4 - SFP MCU Board” onpage 10-9■ “Map 9 - MFP MCU Board and HVPS”on page 10-18■ “Map 5 - SFP Optional Feeder” onpage 10-10■ “Map 10 - MFP Optional Feeder” onpage 10-19■ “SFP Option Feeder” on page 10-35■ “MFP Option Feeder” on page 10-50Troubleshooting ProcedureStep Actions and Questions Yes No1 Check the paper condition.Is the paper in Tray 1 or Tray 2wrinkled or damaged?Replace withnew, dry paper,then go to step2.Go to step 3.2 Does the error still occur whenprinting?Go to step 3. Complete.3 Load new paper in Tray 1 or Tray 2.Does the error still occur whenprinting?Go to step 4. Complete.4 Check the Front Cover for latching.Open and close the Front Cover, andthen latch correctly.Does the error still occur whenprinting?Go to step 5. Complete.5 Perform the procedure “Main DriveAssembly” on page 4-29.Does the Main Motor (Main DriveAssy) operate properly?Go to step 6. Go to step 19.