Operator Guide 5- 15TroubleshootingData type on the Online Manager windowIf the Online Manager window indicates a data type that is notLCDS when the streaming job is started, this may causeunpredictable system behavior, such as the window graying out.Make sure to select LCDS as your data type before submitting ajob.Streaming queue release setupWhen Do Not Release Jobs is specified for the streaming queue,the Online gateway creates a new job, but does not startaccepting data from the host. This is because the job is notscheduled while the queue is set up to not release jobs. Thegateway does not start receiving data from the host until the job isscheduled and the decomposer becomes ready to accept data.This is not an error or abnormal situation. Change the queuesetting to Release Jobs, and the gateway starts receiving datanormally.Incorrect printer state on hostProblem: The host erroneously indicates that the printer state isACTIVE.1. Verify that the device address on the Online Setup window isaccurate.2. Start a new job from the Online Manager window. If the hostprinter state does not change, continue to step 3.3. Access the log screen on the host terminal. Check the bottomof the log for a message for your device that is awaiting yourresponse. If there is a message, reply to it.For example:"/r id>,pn"Clearing paper jamsThe paper path is the route that materials (paper, transparencies,labels, and so on) follow through the printer from the feeder traysto the stacker bins, sample tray, or purge tray. Paper jams canoccur at any stage of the paper path. After a paper jam the printerstops, and the following happens:• If enabled, the Attention light flashes.• The Fault icon appears on the display monitor.
