Troubleshooting146 Xerox ® VersaLink ® C7000 Color PrinterUser GuideGeneral TroubleshootingThis section includes:• Printer Does Not Power On .........................................................................................................................................146• Printer Resets or Powers Off Frequently ................................................................................................................147• Printer Does Not Print...................................................................................................................................................147• Printing Takes Too Long ..............................................................................................................................................148• Document Prints From Wrong Tray ........................................................................................................................149• Automatic 2-Sided Printing Problems ....................................................................................................................149• Printer is Making Unusual Noises.............................................................................................................................149• Paper Tray Does Not Close .........................................................................................................................................149• Condensation has Formed Inside the Printer......................................................................................................149This section contains procedures to help you locate and resolve problems. Resolve some problems bysimply restarting the printer.Printer Does Not Power OnProbable Causes SolutionsThe power switch is not switched on. • Open the front door, then and check that the power switch isin the On position.• At the printer control panel, press the Power/Wake button.For details, refer to Powering On and Off the Printer onpage 25.The power cord is not plugged into the outletcorrectly.Power off the printer, then plug the power cord into the outletsecurely. Use the bracket provided with the printer to secure thepower cord in place.The power cord is not secured in placecorrectly.• Use the bracket provided with the printer to secure the powercord in place.Something is wrong with the outletconnected to the printer.• Plug another electrical appliance into the outlet and check ifit operates properly.• Try a different outlet.The printer is connected to an outlet with avoltage or frequency that does not match theprinter specifications.Use a power source with the specifications listed in the ElectricalSpecifications on page 184.CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
