TroubleshootingXerox ® VersaLink ® C7000 Color Printer 167User GuidePaper and MediaYour printer is designed to use various paper and other media types. Follow the guidelines in this sectionfor the best print quality and to avoid jams:• Use only Xerox approved paper. For details, refer to Supported Paper on page 103.• Use only dry, undamaged paper.• Ensure the paper type selected in your print driver matches the paper type on which you are printing.• If you have the same size paper loaded in more than one tray, ensure that the proper tray isselected in the print driver.• Store your paper and other media properly for optimum print quality. For details, refer to PaperStorage Guidelines on page 104.CAUTIONS: Some paper and other media types can cause poor output quality, increasedpaper jams, or damage your printer. Do not use the following:• Rough or porous paper• Inkjet paper• Paper that has been photocopied• Paper that has been folded or wrinkled• Paper with cutouts or perforations• Stapled paper• Envelopes with windows, metal clasps, side seams, or adhesives with release strips• Padded envelopes• Plastic media• TransparenciesSolving Print-Quality ProblemsWhen the print quality is poor, to correct the problem, select the closest symptom from the followingtable, then refer to the corresponding solution. You can also print Support pages to help detectimage-quality problems. For details, refer to Information Pages.If the print quality does not improve after performing the appropriate action, contact your Xeroxrepresentative.Note: To maintain print quality, a warning message appears when the toner level is low or when thedrum cartridge is nearing the end of life. When the toner cartridge is empty, or when the drum cartridgehas reached end of life, a second message appears. The second message prompts you to replace theexpired cartridge. The printer stops printing until you install a new toner cartridge or drum cartridge.
