TroubleshootingXerox ® VersaLink ® C7000 Color Printer 149User GuideDocument Prints From Wrong TrayProbable Causes SolutionsApplication and print driver have conflictingtray selections.1. Check the tray selected in the print driver.2. Go to the page setup or printer settings of the applicationfrom which you are printing.3. Set the paper source to match the tray selected in the printdriver or set the paper source to Automatically Select.Note: To have the print driver select the tray, set the tray used athe paper source to Auto Selection Enabled.Automatic 2-Sided Printing ProblemsProbable Causes SolutionsUnsupported or incorrect paper. Ensure that you are using the correct paper. Do not usetransparencies, envelopes, labels, or reloaded paper forautomatic 2-sided printing. For details, see Supported PaperSizes and Weights for Automatic 2-Sided Printing on page 107.Incorrect setting. On the print driver Printing Options tab, select 2-sidedPrinting.Printer is Making Unusual NoisesProbable Causes SolutionsThere is an obstruction or debris inside theprinter.Power off the printer and remove the obstruction or debris. Ifyou cannot remove it, contact your Xerox representative.Paper Tray Does Not CloseProbable Causes SolutionsThe paper tray does not close fully. Some debris or an object is blocking the tray. Power off theprinter, then remove the obstruction or debris. If you cannotremove it, contact your Xerox representative.
