TroubleshootingXerox® WorkCentre® 3655 Multifunction Printer 165User GuidePaper JamsThis section includes:• Locating Paper Jams......................................................................................................................................................... 165• Minimizing Paper Jams .................................................................................................................................................... 166• Clearing Paper Jams ......................................................................................................................................................... 167• Troubleshooting Paper Jams......................................................................................................................................... 177• Print-Quality Problems ..................................................................................................................................................... 179• Copy and Scan Problems ................................................................................................................................................ 184• Fax Problems ........................................................................................................................................................................ 185Locating Paper JamsWARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. Ifa sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch offthe printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after theprinter has cooled. If the error persists, contact your Xerox representative.CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanentlydamage the printer.The following illustration shows where paper jams can occur along the paper path:1. Optional trays2. Duplex Automatic Document Feeder3. Fuser4. Bypass Tray5. Tray 1
