Troubleshooting184 Xerox® WorkCentre® 3655 Multifunction PrinterUser GuideSymptom SolutionsThe top margin is incorrect. • Ensure that the paper is loaded properly.• Ensure that the margins are set correctly in the application you are using.The printed surface of the paper isbumpy.1. Print a solid image over the entire surface of one sheet of paper.2. Load the printed sheet into the tray with the printed side face down.3. Print five blank pages to remove debris from the fuser rollers.Copy and Scan ProblemsIf the copy or scan quality is poor, refer to the following table.Symptoms SolutionsLines or streaks present in copies only madefrom the document feeder.There is debris on the document glass. When scanning, the paperfrom the document feeder passes over the debris creating lines orstreaks. Clean all glass surfaces with a lint-free cloth.Spots present in copies taken from thedocument glass.There is debris on the document glass. When scanning, the debriscreates a spot on the image. Clean all glass surfaces with a lint-freecloth.The reverse side of the original is showing onthe copy or scan.Turn on Background Suppression.Image is too light or too dark. • Copy: To lighten, darken, or adjust contrast, use the ImageQuality settings.• Scan: To lighten, darken, or adjust contrast, use the AdvancedSettings Tab.If the problem persists, for online support information, go to www.xerox.com/office/WC3655support.
