294EtherTalk Troubleshooting T7Use the following check list to troubleshoot your network communication problem.Check Physical Media and Network Interface Cards1. Verify that the Device is powered ON.2. Verify that the Device and Workstation are using the correct cabling to communicate over thenetwork. Use category 3 UTP patch (NOT crossover) cable for 10 Base T communications, category5 UTP patch (NOT crossover) cable for 10 Base T / 100 Base TX communications, and Token Ringcabling for Token Ring networks.3. Verify that the cable at both the Device and Workstation is fully plugged into the Network InterfaceCard (NIC). Check the link light, which is typically a green LED, to make sure that it is lit. Typically,but not always, a second light on the Network Interface Card will be intermittently flashing, indicatingthe presence of network traffic. If neither of these lights is lit, there is a problem with the NIC.Print a Settings List at the Device and perform these tasks:1. Under the Ethernet Settings data label on the Report, verify that your communications speed iscorrectly set for your network and that you have a MAC address listed. The driver for your NIC worksat the Media Access Control (MAC) layer of the protocol stack. If no MAC address is shown, youhave either a bad NIC or no NIC at all. Replace or install the Network Interface Card.2. Under the CentreWare Internet Services data label, verify that this feature is Enabled. If it is NOT,enable it following the instructions supplied in the Network Connectivity section of this guide.3. Under the EtherTalk data label, verify that the Port is enabled, and that Device has been assigned anEtherTalk (Printer) name and an EtherTalk zone. If one or more of these parameters needs to beconfigured, follow the instructions supplied in the EtherTalk (AppleTalk) Configuration topic of theNOS Selection section of this guide.4. Under the EtherTalk data label and at the bottom of the Settings List, verify that PostScript isinstalled in the Device. If a PostScript license is installed in the Device, the PostScript logo will beclearly displayed at the bottom of the Settings List. NOTE: If a PostScript license is NOT installed inthe Device, EtherTalk will NOT be displayed on the Settings List, and will be unavailable forconfiguration using Internet Services. Consult your Xerox Representative for assistance.
