Table of Contents7Placing Calls on a Shared line 120Answering Calls on a Shared line 121Placing a Call on Hold on a Shared Line 121Placing a Call on Public Hold 121Placing a Call on Private Hold 121Setting a Private Hold Key 121Holding a Call Privately 122Retrieving a Held Call Remotely on a Shared line 122Barging In an Active Call on a Shared line 122Pulling a Shared Call on a Shared line 123Intercom 123Placing an Intercom Call 124Setting an Intercom Key 124Placing an Intercom Call to the Target Extension 124Picking Up an Incoming Call of the Target Extension 125Setting the Directed Call Pickup Code for Intercom Key 125Picking Up a Remote Call by Intercom Key 125Answering an Intercom Call 125Setting Intercom 126Answering an Intercom Call 126Messages 127Short Message Service (SMS) 127Reading a Text Message 127Sending a Text Message 128Replying to a Text Message 128Deleting a Text Message 128Voice Mail 128Setting the Voice Mail Code 129Receiving a Voice Message 129Leaving Voice Mails 129Listening to Voice Mails 129Hot Desking 130Automatic Call Distribution (ACD) 131Logging into the ACD System 131Changing the ACD Status 131Optional Accessories with Your Phone 133Supported Accessories 133Headset 133Analog Headset 134Connecting a YHS32/YHS33 Headset 134Wireless Headset 134Bluetooth Headset 134USB Headset 134Connecting a USB Headset 134
